Privacy Policy

Privacy Policy

Privacy Policy

1. INTRODUCTION
This Finacus Privacy Policy (also referred to as the 'Privacy Policy') provides information on the collection, use, sharing and processing of personal information by Finacus Solutions Pvt. Ltd. and its affiliates ("Finacus", "we" or "us") in connection with your use of Finacus websites, mobile applications, and social media pages (“Applications”) that link to this Privacy Policy, your interactions with Finacus during in-person meetings or at Finacus events, and in the context of other offline sales and marketing activities. This Privacy Policy also explains the choices you have in relation to these processing activities.

The Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on our company website (www.finacus.co.in).
As used in this Privacy Policy, 'personal information' or 'personal data' means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, or information gathered through your interactions with us via our Applications. Personal information is also referred to as 'information about you.'

2. SCOPE
This Privacy Policy applies to the processing of personal information by Finacus of:

  • Visitors and Users of the various Applications of Finacus including our website; www.finacus.com, Computer or Mobile Software Applications and our Social Media pages that link to this Privacy Policy (collectively referred to as the sites);
  • Customers and Prospective Customers and their representatives;
  • Suppliers and Business Partners and their representatives.
  • When interacting with our websites, you also have the ability to link or connect with non-Finacus websites, services, social networks, applications or other features. Enabling these features will lead to other parties than Finacus processing information about you. Finacus does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.

    3. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?
    Finacus and its affiliated entities are responsible for processing your personal information described in this Privacy Policy.

    4. WHICH TYPES OF PERSONAL INFORMATION DO WE PROCESS AND FROM WHICH SOURCES?
    Finacus can process information about you collected both offline and online.

    Offline information about you originates from our interactions with you during in-person meetings or at events, conferences, workshops or gatherings;

    Online information about you originates from your activities on our sites, for example, in relation with your (pre-)sales inquiries or from your interactions with Finacus via electronic communication tools such as email or telephone. Information about you may also be provided by third party sources, such as data aggregators who may not have a relationship with you.

    Online information about you may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on our sites or sites of third parties. For more information on cookies and similar technologies, please see the relevant section below.

    Information about you that Finacus may collect and process includes:

    • name and physical address, email addresses, and telephone numbers;
    • demographic attributes, when tied to personal information that identifies you;
    • photographs and testimonials;
    • transactional data, including products and services ordered, financial details and payment methods;
    • company data such as the name, size and location of the company you work for and your role within the company;
    • data from surveys and publicly available information, such as social media posts;
    • unique IDs such as your mobile device identifier or cookie ID on your browser;
    • IP address and information that may be derived from IP address, such as geographic location;
    • information about a device you use, such as browser, device type, operating system, the presence or use of applications (“apps”), screen resolution, and the preferred language;
    • behavioural data of the internet connected computer or device you use when interacting with the sites, such as advertisements clicked or viewed, sites and content areas, date and time of activities or the web search used to locate and navigate to a site;

    Please note that Finacus does not control the content that you may post on sites or social networks; in some cases, such content may be publicly available on the Internet. You should carefully consider whether you wish to submit personal information to these forums, sites or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.

    5. WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?
    We may use personal information for the following purposes:

    To communicate and respond to your requests and inquiries to Finacus
    If you get in touch with us we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.

    To deliver functionality on our sites and for their technical and functional management

    To market our products and services or related products and services and to tailor marketing and sales activities
    Finacus may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions. Finacus may also use personal information to advertise Finacus's products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions).

    To engage in transactions with customers, suppliers and business partners and to process purchases of our products and services
    If you provide services to Finacus, our employees, customers or partners as a supplier or business partner, Finacus processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services.

    To analyze, develop, improve and optimize the use, function and performance of our sites and products and services
    We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, as well as marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, Finacus may process personal information when moderating these activities.

    To manage the security of our sites, networks and systems
    We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.

    To comply with applicable laws and regulations and to operate our business
    In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.

    6. WHAT IS OUR BASIS FOR PROCESSING INFORMATION ABOUT YOU?
    For personal information collected about you, our basis for processing is the following:

    • In order to communicate adequately with you and to respond to your requests, we need to process information about you and therefore have a legitimate interest in processing this information.
    • In order to engage in transactions with customers, suppliers and business partners, and to process purchases and downloads of our products and services, we need to process information about you as necessary to enter into or perform a contract with you.

    7. FOR WHAT PERIOD DO WE RETAIN PERSONAL INFORMATION?
    Finacus maintains personal information for the following retention periods:

    • Information about you we collect to engage in transactions with our customers, suppliers and business partners, and to process purchases of our products and services, will be retained for the duration of the transaction or services period, or longer as necessary for record retention and legal compliance purposes.
    • If you have registered for an Finacus account, your account information will be retained for as long as you maintain an active account.

    8. WHEN AND HOW CAN WE SHARE YOUR PERSONAL INFORMATION?
    Sharing within Finacus
    As a global organization, information about you may be shared globally throughout Finacus's worldwide organization.
    Finacus employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.

    Sharing with third parties
    We may share personal information with the following third parties:

    • Third-party service providers (for example, credit card processing services, order fulfilment, analytics, event/campaign management, website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar service providers) in order for those service providers to perform business functions on behalf of Finacus;
    • Finacus distributors or resellers for further follow-up related to your interests, specific partners that offer complementary products and services or with third parties to facilitate interest-based advertising;
    • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);
    • As required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.

    9. HOW IS YOUR PERSONAL INFORMATION SECURED?

    Finacus has implemented appropriate technical, physical and organizational measures designed to protect personal information against unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.

    However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
    Whilst we use all reasonable endeavours to protect your security in the manner described above, we consider that it is only appropriate to advise users that data transmission over the internet, the world wide web or any other type of network cannot always be guaranteed as 100% secure and therefore the Application is used at users risk

    10. WHAT COOKIES AND SIMILAR TECHNOLOGIES DO WE USE ON OUR SITES?
    Cookies and similar technologies are used by Finacus and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified in Section 5 above.

    • When do we use cookies and similar technologies?
      Cookies are small text files that contain a string of characters and uniquely identify a browser on a device connected to the Internet. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-Finacus sites that host our plugins or tags. We use cookies and other technologies on all our sites to ensure the best possible experience on our sites and to provide you with tailored information on products and services. Finacus also uses cookies or similar technologies on its sites to collect online information such as your mobile device ID, IP address, and other information about your device, as well as behavioural data of your device usage on our sites (e.g. pages viewed, links clicked, documents downloaded). This information contributes to Finacus’s services designed to provide targeted digital advertising and personalization services to Finacus customers. Cookies also track user trends and collect information about how you use our sites or interact with advertising. Most browsers are initially configured to accept cookies by default. You may, however, be able to change your browser settings to cause your browser to refuse third-party cookies or to indicate when a third-party cookie is being sent. Check your browser’s “help” files to learn more about handling cookies. You are hereby informed at in case of you disabling Cookies the same may result in apps/sites functioning abnormally or cease to function.
    • 11. WHAT ARE YOUR CHOICES?
      We provide multiple choices in respect of the information we process about you:

      • Opt-out of our use of your personal information
        You may withdraw consent you have previously provided for the processing of information about you by deleting the account. If you do not wish to share your Personal Information with us you may cease to use our Applications.
      • 12. DO YOU COLLECT SENSITIVE INFORMATION AND INFORMATION FROM CHILDREN?

        Sensitive personal information
        We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).

        Children’s privacy
        As a company focused on serving the needs of businesses, Finacus's sites are not directed to minors and Finacus does not promote or market its services to minors.

        13. DISPUTE RESOLUTION OR FILING A COMPLAINT:
        This privacy policy is governed by and it is to be interpreted in accordance with the laws of India. You and we submit to the exclusive jurisdiction of the courts of Mumbai, India in case of any dispute.
        Any complaints or concerns with regards to content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance officer at info@finacus.co.in.