TABLET BANKING

Banking At Your Doorstep

Tablet Banking

Banks are finding smarter ways to utilize capabilities of digital channels. While Internet and Mobile banking are picking up as self-servicing channels, Tablet Banking through a Relationship Manager is looked upon as a Customer Relationship Strategy for implementing Door-to-Door banking model as well as an efficient tool for Financial Inclusion. Our solution gives a personalized view to the Agent to keep track and facilitate analysis. It can also easily integrate with third party systems.

Digitization is changing the way customers prefer to interact with BFSI products and services. Banks understand this consumer behavior and are finding smarter ways to utilize capabilities of digital channels. While Internet and Mobile banking are picking up as self-servicing channels, Tablet Banking through a Relationship Manager is looked upon as a Customer Relationship Strategy for implementing Door-to-Door banking model as well as an efficient tool for Financial Inclusion. Our solution gives a personalized view to the Agent to keep track and facilitate analysis. It can also easily integrate with third party systems.

Easy Customer On-Boarding

Finacus Tablet Banking solution lets field agents to do customer on-boarding ‘on the fly’. Account Opening, Credit Card issuance and Loan origination can be done through this application loaded on the tablet of the agent. The agents can perform e-KYC of the customers through the app and feed necessary details which gets uploaded on core banking system. This heavily cuts down Turn Around Time which in turn improves customer satisfaction and loyalty.

Easy Customer Servicing

The solution offers a host of services like Fixed Deposits, Cheque Book Request, Balance Enquiry, Mini Statement, Stop Payment, Utility payments and Fund Transfer which agent or relationship manager can perform through tablet. The agent can take pictures of necessary documents and upload them to core banking system for further processing. Digital signatures through stylus can be used in procedures which require customer’s authorization.

Financial Inclusion

Tablet banking has the potential to reach the unbanked and underbanked population in remote areas who can be included in the formal financial system by expanding the reach of the bank through the network of Agents which costs much lower than setting up a branch with low footfall.