• Requirements

  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mind set

  Relationship Manager Responsibilities Include:

  • Building positive relationships with customers
  • Assisting with generating new business
  • Identifying opportunities for greater profits

  Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

• Strong experience in Silverlight 5.0 XAML in C#
• Strong experience in .NET 2.0 to 4.0.
• Experience in HTML5 or Mobile projects would be huge plus
• Had prior experience in handling multiple projects.
• Responsible and interfacing with Client, Development team, Architecture team and QA teams to collect and execute the requirements.
• Should be currently doing code reviews and understanding of Design Patterns.
• Should have Past experience and knowledge in Technical Architecture/Solutions of the applications.
• Should be able to interact with clients to understand requirements when needed
• Should be an avid communicator in interfacing and reporting to clients on a regular basis
• Should be a great trouble shooter in providing direction to the team in challenging situations
• Should be involved in responding to development estimation activities etc.
• Experience in BFSI would be a plus.

• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
• Build custom demonstrations Deliver Proof Of Concepts (POC)
• Provide first-line technical support for software evaluations and/or pilot projects
• Support at external and internal customer facing events
• Create internal software requests and POC implementation plans and monitor the approval process Prepare software order forms (providing feature codes and product information)
• Monitor accurate and correct delivery of software sold
• Be able to position and present Information Builders product offerings
• Compare Information Builders product offering at a technical level with competitive
• Build technical relationship with prospects or existing customers
• Liaise with local and corporate support teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
• Assists with the qualification of the opportunities and/or identification of target accounts
• Representative to build a compelling and competitive business case and ROI (Return of Investment)
• Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation

• Open to learn and explore new challenges and a CAN DO attitude.
• Excellent with communication skills (verbal and oral).
• Ready to Take responsibility and accountability seriously.

Job Title: Implementation Executive

Requirements: 

1. IT Diploma / Degree/ B com
2. Good communication Skill
3. Should ready to travel all over India  
4. Ability to Learn 
5. Good command on Database SQL /Oracle
6. Good Analytical Skills

Job profile:

1. To address customer queries
2. To provide the Service to Banks On any place in India.
3. Communicate with Client and developers for any new requirement or improvement in the current one.
4. Communicate with TL and Developer.
5. To analyze the issue, do the RCA (Root Cause Analysis) and come up concrete solutions.
6. Daily reporting
7. Monitor Transactions of all the banks and ensure seamless functioning of all the banks.
8. Timely and efficient communication within the team and inter-departmental co-ordination for escalation and resolution of the issue.
9. Follow up on the escalation s made and solutions received from development team before deploying it for then clients.

Job profile:

1. Product presentations and demonstrations
2. Support with technical qualification of sales opportunities
3. Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP)
4. Build custom demonstrations Deliver Proof Of Concepts(POC)
5. Provide first-line technical support for software evaluations and/or pilot projects
6. Support at external and internal customer facing events
7. Create internal software requests and POC implementation plans and monitor the approval process Prepare software order forms (providing feature codes and product information)
8. Monitor accurate and correct delivery of software sold
9. Be able to position and present Information Builders product offerings
10. Compare Information Builders product offering at a technical level with competitive
11. Build technical relationship with prospects or existing customers
12. Liaise with local and corporate support teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
13. Assists with the qualification of the opportunities and/or identification of target accounts
14. Assists with the creation of a sales cycle plan Assists customer, prospect and Sales Representative to build a compelling and competitive business case and ROI (Return of Investment)
15. Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation

Job profile:

1. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
2. Sells products by establishing contact and developing relationships with prospects; recommending solutions.
3. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
4. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
5. Prepares reports by collecting, analyzing, and summarizing information.
6. Maintains quality service by establishing and enforcing organization standards.
7. Contributes to team effort by accomplishing related results as needed.