Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. More people are now moving towards using the automated teller machines (ATM) for their banking needs. Increased ATM usage is also helped by the fact that customers have now the flexibility of using ATMs of other banks, as most of the banks are part of major interbank network like National Financial Switch. From istApril 2009, entire ATM network, of any bank, is now available to customers for transactions at zero cost, irrespective of the bank/s in which they have their accounts. This in turn will increasethe usage of ATMs in India. ATMs are now seen to be more than mere cash dispensing machines also. Customers use ATMs to pay their utility bills. The ATM market in India is not yet saturated. Though the concentration of ATMs is greater in metros, the demand is increasing in other cities and even rural areas. Banks, going into a self service model can have huge saving potential while facilitating their customers. Catering to the rural population, these machines haveenabled interaction in their local language and on a graphical user interface. The rural customer seems to accept this new medium. This widens the scope of ATM usage in the interior parts of the country. Unfailing reliability and on-demand access is now to be expected rather than be an exception. The role that technology has to play in this round-the-clock availability cannot be undermined and the banking sector has never been the same after the introduction of these services. ATMs have become an invaluable tool for banks to strategically deliver value to a wider client base & meet their diverse needs in a committed manner. Finacus comes with a Solution FinCONNECT is an ATM enterprise solution that interfaces with Core Banking Systems and supports ATM transactions across diverse environments. The ATM interface handles all ATM related transactions, which could be Local, Issuer or Acquirer transactions. FinCONNECT supports various ATMs with Diebold and the NCR emulations (0912 and NDC+ respectively). Benefits To cater to present day customers’ expectations banks need to have systems in place which are both highly scalable and secure. This will allow banks to meet expectations and also manage the costs involved with developing such a solution. F1nCONNECT gives an end to end solution by supporting all Local Transactions such as: Balance Enquiry, Cash Withdrawal, Pin Change, Fast Cash, Mini Statement, Funds Transfer (between accounts held by same customer), Cheque/Cash Deposit, Cheque Book request and Request for Statement. The acquirer/issuer facility is widely used on shared networks and it serves to route the transaction to the destination bank and the reply received to the terminal. The Hardware Security Module (1-ISM) plays a vital role in this, and it is mandatory. As such, the HSM is used in these transactions to validate the PIN keyed in. FInCONNECT supports the following Issuer and Acquirer Transactions:
The following disintegrated modules contained in the ATM Interface synchronize their data and store it in Microsoft supported databases, MS-SQL in particular.
Card Management System The Card Management System (CMS) is highly scalable ATM card issuance & management software. By fetching customer details and related information from the database, it generates the 16 digit card number which is then used to create the emboss file. This file has to be sent to the vendor for creation. Once activated, a PIN is generated using DES encryption logic and the PIN number is printed in a mail sent to the user. The system stores all card details and helps to manage the card through its entire life cycle. Software Security Interface Module The key role of this module is local Pin verification. Once verified using the Software Security Module (SSM), the result is returned to the controller with a list of all the accounts linked to the particular card. Hardware Security Interface module External networks have a mandatory requirement for an HSM module instead of SSM. The HSM basically provides a secure environment for PIN verification. The Interface itself is a software layer between the ATM controller and the HSM. ATM controller forthe ATM The ATM controller is an interface for the ATMs connected to it and is responsible for the information to be provided to the ATM. In addition to handling requests received, the controller retrieves any required information and gets the PIN verified using either an SSM or HSM. Once the pin is verified an ISO message is formed and sent to the ISO Interface and Routing Module, which handles the request. ISO interface and Routing Module After receiving an ISO message from the ATM controller, the transaction is routed via an external switch if needed. |
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